WebA customer service manager is responsible for the customer service department, including setting strategies and standards, leading and motivating staff, training … WebSep 5, 2024 · Customer service reps can help identify key moments in the customer lifecycle to offer an upsell, or point out behaviors or actions customer are taking that suggest they're ready to invest more resources in a solution better-suited to their needs. Then, they can give their colleague in sales a heads up to close the deal. 5.

Customer Service Representative Management jobs - Indeed

WebUnder the Fair Labor Standards Act, a customer service representative could be considered an administrative employee and qualify for exemption if they satisfy all three of the following: The employee must be compensated on a salary or fee basis (as defined in the regulations) at a rate not less than $455 per week; The employee’s primary duty ... WebCustomer Service Responsibilities list: Manage large amounts of incoming phone calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with … moltke ship manifest tracking

Customer Service Manager Salary PayScale

WebFeb 6, 2024 · The role of a customer service representative manager includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific … WebApr 13, 2024 · Customer service representative with 3 years’ experience in call-center roles, including tech support, sales, and client care. Expertise in several pieces of client-care software and resolving conflicts. Seek to use my proven skills and positive attitude to effectively fill the management position in your firm. 3. moltke on the art of war: selected writings